Entities Collecting Personal Information
Ars Media LP GmbH is made up of different legal entities. This privacy notice is issued on behalf of the Ars Media LP GmbH group of companies so when we mention “Ars Media LP GmbH”, “we”, “us” or “our” in this privacy notice, we are referring to the relevant company in the Ars Media LP GmbH Group responsible for processing your data. The applicable Terms of Service or License Agreement you enter into with Ars Media LP GmbH will govern which Ars Media LP GmbH company is the controller of your data. Personal Information on this website is collected by Ars Media LP GmbH Austria, Amerling 133, 6233 Kramsach, Austria. We have appointed a data protection officer (DPO) for the Ars Media LP GmbH Group who is responsible for overseeing questions in relation to this privacy notice. If you have any questions, concerns, or requests about this privacy notice, how we manage your Personal Information, or any other issue relating to your Personal Information, please contact us: Ars Media LP GmbH
Collection Of Personal Information
As a visitor to the Site, you can engage in many activities without providing any Personal Information. However, when you register to use a Ars Media LP GmbH site and order products or services as a Ars Media LP GmbH in order to provide the services to you, we may collect the following Personal Information from you:
• Contact information such as your name, phone and fax numbers, address and email address; and
• Billing information such as the number, expiration date, card type and billing address of your credit card;
• Demographic information such as your job title, job description and company name and company type; and
• Profile data, including your username and password, details about your purchases and the Content that you license from us.
If you submit content to Ars Media LP GmbH for licensing, you may be asked to provide the following information:
• Contact information such as your name, phone number, primary address, and email address.
• Ars Media LP GmbH may verify this information by asking you to either: a) upload a scan of a government issued ID (which will be stored securely on our servers); or b) provide a credit card number. Your credit card number will be used solely for the purpose of verifying your name and address. The credit card number will not be stored.
• Payment and contributor information including, but not limited to, payout method, payout email, de- sired display name, content focus, and information about your skill level process.
Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.
As is true of most websites, when you use the Site, Ars Media LP GmbH or third party subprocessors contracted by Ars Media LP GmbH may also collect certain technical and routing information about your computer to facilitate your use of the Site and its services. For example, we may log environmental variables, such as browser type, operating system, CPU speed, and the Internet Protocol (IP) address of your computer. We use these environmental variables to facilitate and track your use of the Site and its services. Ars Media LP GmbH also uses such environmental variables to measure traffic patterns on the Site. To better understand the needs of our visitors to the Site we may occasionally match such information with your Personal Information.
In order to reduce errors in our database, authenticate our users, and prevent abuse of our system, we may on occasion supplement the Personal Information you submit to us with information from third-party sources. For example, we may supplement your contact information with address information provided by the U.S. Postal Service to qualify your information and prevent errors in our database. We may supplement the information that we collect directly from you with information stored in third-party databases, such as demographic information or company information in order to make it more likely that any marketing communications we send will be relevant and of interest to you. When you download and use our Mobile Apps or Services, we automatically collect information on the type of device you use, and operating system version. We do not ask for, access or track any location-based information from your mobile device at any time while downloading or using our Mobile Apps or Services.
Updating Your Personal Information And Privacy Preferences
Upon request Ars Media LP GmbH will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. To request this information please contact us. You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. You may do so by contacting us.
How Your Personal Information Is Used
• Process your financial transactions.
• Send you order / renewal confirmations.
• Register your rights, if any, to technical support or other benefits that may be made available to registered users.
• Respond to customer service requests, questions and concerns.
• Administer your account.
• Send you requested product or service information.
• Keep you informed about special offers and services of Ars Media LP GmbH and selected third parties.
• Administer promotions and sweepstakes you enter and notify you of the results.
• Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
• Meet our research and product/service development needs and to improve our Site, services and offerings; and
• Customize your experience, including targeting our services and offerings to you.
We store information that we collect through cookies, log files, transparent images, and/or third party sources to create a summary of your preferences. We tie your personally identifiable information, and/or your membership usage history, to information in the summary, in order to provide tailored promotions and marketing offers, to improve the content of the site for you and/or to determine your preferences.
In certain situations, Ars Media LP GmbH may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Where required by law (e.g., to comply with a subpoena, warrant, court order, or legal process served on Ars Media LP GmbH), and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
Information Sharing With Service Providers / Agents
Ars Media LP GmbH uses one or more outside credit card processing companies to bill you for our goods and services. To the best of our knowledge, these companies do not retain, share, store or use personally identifiable information for any other purpose.
We also share Personal Information with certain companies that perform services on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this pol- icy and to limit the use of such Personal Information to the performance of services for Ars Media LP GmbH. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services.
We will retain your information for as long as your account is active, your informations needed to provide you services, or as required to fulfill our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us. We will respond to your request within
30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Choice / Opt Out
You may “opt out” of receiving Ars Media LP GmbH’s email updates, newsletters and/or partner emails. The choice to opt out of such communications is also generally available during the sign-up process. Ars Media LP GmbH will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account.
If you use a Ars Media LP GmbH mobile app, we may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level.
Protection Of Your Personal Information
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
• Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
• Your Personal Information resides on secure servers that only selected Ars Media LP GmbH personnel and contractors have access to via password.
• Your Personal Information is encrypted whenever it is transmitted to Ars Media LP GmbH.
• When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Web Sites, you can send email to us.
Cookie And Tracking Technologies
The Site may automatically collect information as you browse, such as Internet Service Provider, browser type and version, operating system and device type, average time spent on our site(s), pages viewed, information accessed, the Internet Protocol (IP) address used to connect your computer to the Internet and other relevant statistics. Such information is sometimes referred to as web analytics and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and provide site functionality. Technologies such as: cookies, beacons, tags and scripts are used by Ars Media LP GmbH and our affiliates, analytics services and service to provide site features and functionality. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demo- graphic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
• We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We use mobile analytics software to allow us to better understand the functionality of our Mobile Software on your phone. This software may record information such as how often you use the application, the events that occur within the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information we store within the analytics software to any personally identifiable information you submit within the mobile application.
Transfers Outside The EU
Where we use certain service providers or share information within the Ars Media LP GmbH Group, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe. Where we use providers based in the US, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
Links To Third Party Sites
Social Media Widgets
What is Google Ads conversion tracking?
Google Ads (formerly Google AdWords) is the in-house online advertising system of Google Inc. We are convinced of the quality of our offer and want as many people as possible to get to know our website. In the online sector, Google Ads offers the best platform for this. Of course, we also want to get an accurate over- view of the cost-benefit factor of our advertising campaigns. That's why we use the conversion tracking tool from Google Ads.
But what is a conversion actually? A conversion occurs when you go from being a purely interested website visitor to an acting visitor. This happens whenever you click on our ad and then perform another action, such as visiting our website. With Google's conversion tracking tool, we record what happens after a user clicks on our Google Ads ad. For example, we can see whether products are purchased, services are used or whether users have signed up for our newsletter.
Why do we use Google Ads conversion tracking on our website?
We use Google Ads to draw attention to our offer on other websites. The aim is to ensure that our advertising campaigns reach only those people who are interested in our offers. With the conversion tracking tool we can see which keywords, ads, ad groups and campaigns lead to the desired customer actions. We see how many customers interact with our ads on a device and then make a conversion. This data allows us to calculate our cost-benefit factor, measure the success of individual advertising measures and consequently optimise our online marketing measures. We can also use the data obtained to make our website more interest- ing for you and adapt our advertising offer even more individually to your needs.
What data is stored with Google Ads conversion tracking?
We have integrated a conversion tracking tag or code snippet on our website in order to be able to better analyse certain user actions. If you now click on one of our Google Ads ads, the "Conversion" cookie is stored on your computer (usually in the browser) or mobile device by a Google domain. Cookies are small text files that store information on your computer.
You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your pro- file page to share with others within your network.
Referral Program Emails
If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Ars Media LP GmbH stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may contact us to request that we remove this information from our database.
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact us to have the data removed and terminate the child’s account.
Individuals located in certain countries, including the European Economic Area, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to re- quest access to Information, as well as to seek to update, delete or correct this Information.
To the extent that Ars Media LP GmbH’s processing of your Personal Data is subject to the EU General Data Protection Regulation, Ars Media LP GmbH relies on its legitimate interests, described above, to process your data. If you have any questions or concerns, you may contact us by email.
Ars Media LP GmbH
Ars Media LP GmbH Austria, Amerling 133
Last updated on October 1st, 2022.